Payment Methods
Payment Methods
Payment Methods
Last updated: August 14, 2025
We offer secure, convenient payment options. Availability may vary by country, currency, and device.
Accepted payments
- Credit/debit cards: Visa, Mastercard, American Express
- Digital wallets: Apple Pay, Google Pay, Shop Pay
- PayPal
- UnionPay
- Buy now, pay later (where available): Shop Pay Installments, Klarna, Affirm
- RLITI gift cards and store credit (if applicable)
Not accepted (unless expressly stated): cash on delivery, bank checks, money orders, crypto.
Notes by method
- Cards: 3‑D Secure/OTP may be required by your bank for additional verification.
- Apple Pay/Google Pay: Must be enabled on your device and supported browser; use your wallet’s default billing/shipping info or edit at checkout.
- PayPal: You can pay with balance, linked card, or bank per PayPal settings.
- Installments: Eligibility, APR, and fees are shown by the provider at checkout and governed by their terms.
- Gift cards/store credit: Enter the code at checkout; multiple can be combined with a single order unless limited by promotion rules.
Currency and taxes
- Prices may display in your local currency; the charge currency is shown at checkout.
- Your bank may add conversion or cross‑border fees.
- Taxes are calculated at checkout. International orders may incur duties/import fees unless stated otherwise.
Security
- Checkout is protected with HTTPS/TLS and PCI‑compliant processing.
- We do not store full card numbers or CVV on our servers.
- You may save a payment method with our processor for faster checkout and remove it anytime.
When you’re charged
- In‑stock items: Typically charged when you place the order.
- Pre‑orders/backorders: An authorization or charge may occur at order time to reserve inventory (see the product page for details).
Troubleshooting a declined payment
- Confirm card details, billing address, and name match your bank records.
- Approve any 3‑D Secure/OTP prompts from your bank.
- Try another card or payment method (e.g., PayPal or a wallet).
- Call your bank to approve the transaction (international/large orders may be flagged).
- Disable VPN/ad blockers temporarily and retry in a supported browser.
Refunds
- Approved refunds go to the original payment method.
- Posting times depend on the provider/bank (typically 3–10 business days).
Questions
- Email: info@rliti.com
- Phone: +852 61449313
- Support hours: Mon–Fri, 9:00–18:00 HKT
If you need a specific provider added (e.g., bank transfer for B2B/wholesale), tell us your region and order volume and we’ll advise on availability.